Support

Do you live in an area that has SoCalFreeNet service? Read on to find out how to use the service, protect yourself and be a good neighbor.

Are you a regular user having service problems? Please leave a message at 760-204-0004 including your:

  • location (preferably street address, but at least the nearest crossroad)
  • problem description
  • when the problem occurs (e.g. it started a couple of hours ago, or it always happens in the morning)
  • an email address or phone number to call you back, including convenient times

The more details you can provide us, the better we can help out. Usually someone will call or email you back within 24 hours.

Check our service locations to see if there is a place nearby to get online, or become a provider.

Back to top